The magic of Schedulehead is that not every worker has the same view of available shifts. This is because Schedulehead shows each shift to who it thinks is the best fit first.
TIP: This means that your highest rated (and most senior) workers will be able to see shifts before other workers. If no one signs up for the shift, it will open up to more of your staff.
How Schedulehead Judges
There are several factors that Schedulehead considers when showing Available Shifts to a worker.
- How many shifts have they worked?
- Higher rated workers will see more shifts before lower rated workers
Does worker have the correct skills?
- A worker must have the necessary skill for the job to appear in Available Shifts
TIP: If you want to see exactly what Available Shifts your workers can see, use the Mask Icon next to their name on the Workers page. For more info, see All About the Mask Icon.