Schedulehead has a partially automated bailout system for your benefit.
What are bailouts?
A bailout is simply a worker removing a shift from their schedule. This is done quite simply in schedulehead.
The worker just clicks on the bailout link next to the skillset. Schedulehead will ask the worker if they are sure. If they confirm, the shift will be removed from their schedule. All in all it is a very simple process. Now there are some built-in systems with bailouts. A worker that bails out within 3 days of a shift will incur a star rating penalty. If a worker bails out within 24 hours of a shift, a very large penalty is imposed.
What if I don't like how bailouts work?
We fully understand. People can do things in many different ways. We have a whole configuration page dedicated to doing bailouts your way.
- At the top right, you have the general bailouts on and off. This allows you to completely turn off Schedulehead's bailout system. Instead of the bailout link above removing the shift for a worker, a box with contact information will appear. This allows you to take a much more personal stance on bailouts.
- Below this there is the customize section that is overall controlled by the second on/off switch. This decides whether you want to use any of the customizations shown.
- Now we are getting into the actual customization. This is the email notification system with bailouts. We understand you might not want to be bothered with every little schedule change unless it is an actual issue. To fulfill this end, this slider allows you to set how many days before a shift you will be notified of a bailout.
- Next we have the minimum bailout period. Allowing a worker to easily bailout 1 day before a shift even with the penalty is very inconvenient for you. This system allows you to disable bailouts within a specified number of days before a shift.
- Last but not least, there is the custom bailout message. This allows you to set a custom message up to 160 characters long that displays when workers go to bailout: